NEVER MISS A CALL!
NEVER MISS A CUSTOMER! NEVER MISS A SALE!
Our courteous and motivated agents will respond your calls to get new customers or retain existing ones.
We are Bilingual English and Spanish Customer Service and Sales Professionals.
Some of the services we provide:
CUSTOMER SERVICE
Take Messages
Call Screening
Schedule Appointments
Customer Support
Gathering Information
Take Reservations
SALES
Order Taking
Sales Closing
Up Selling
Cross Selling
Sales Lead Qualification
Follow Up with Leads
WILL SOMEONE PLEASE
ANSWER THE PHONE?!!
Besides giving bad service, do you have any idea how much money your company loses for unattended calls or social media messages? 75% of potential customers whose calls are not answered or reach an answering machine will hang up, and often move along to your competitors who will provide ``live`` service.
Be prepared to respond all of the calls do not matter day or time, ABOVE ALL IF YOU ARE INVESTING MONEY IN ADVERTISING.
Everyone likes to hear
a friendly HUMAN VOICE
on the other end of the phone
instead of trying
to talk to a ROBOT.
DO YOU REALLY ENJOY WHEN CALL A BUSINESS AND GET AN ANSWERING MACHINE? Do not torture your customers with machines or long waiting time.
Having a live operator can make a difference to your clients. After all, without them you would have no business.
Each phone call has the potential to generate revenue and must be handled properly!
We have everything in place and ready for use on your project at a moment’s notice.
SAVE EMPLOYMENT COST, OVERHEAD, HIRING AND TRAINING
Most Customer inquiries or responses - either for Sales or Service are conducted via a phone call or social media. Most business personnel are juggling many duties related to generating revenue and struggle with finding the time to: Answer the phone or page when a customer calls Return messages in a timely manner Proactively follow up with leads
Nothing can frustrate a caller more than being put on hold or having to leave a message when they are trying to spend money. Prospect for new customers Business spends $1,000’s per month marketing to make the phones ring but its financial is affected by: Fewer employees to answer phone calls due to economy. Difficulty staffing during peak calling times or after hours.
Each day…how many calls to your business are missed or not handled correctly that should have resulted in a sales opportunity? Most business will say somewhere between 5 and 15 inbound Sales Opportunities calls are either not answered properly or mis-handled each day! Resulting in: No new sales opportunity. Lost potential revenue
